brand product and concept development, project realisation, customer experience and service culture

brand product and concept development, project realisation, customer experience and service culture

RECOMMENDATIONS

"I have personally had the pleasure of working with some of the industry's most accomplished operators, and consider Jean to rank among the very best in the business. Specifically, his depth of expertise in operating luxury hotels and resorts, keen understanding of the service standards demanded by affluent clientele, and unrelenting attention to detail all combine to make Jean one of the most accomplished industry executives I have encountered in my career and always brings with him a clear vision and mission. His understanding of branding components is exceptional as I witnessed on the Ten Trinity Project. As such, he is eminently qualified to serve in a senior leadership role with any organization committed to the development and operation of luxury hotels and resorts."

Peter C Yesawich, Ph.D

Chairman & CEO, Y Partnership
Vice Chairman, MMG Global

"Jean is a fine person. He did a superb job bringing together the License Agreement between Armani and Emaar and conceptualizing the operational programs for Burj Khalifa Dubai and Milano. He was extremely successful at Armani and I know that Mr. Armani himself had great respect for him; he met everyone's expectations. When I was appointed as the CEO, I offered Jean the number two position of Armani /Emaar Hospitality. To my regret, Jean decided to work with a developer on the Ten Trinity Project in London. Jean is a top notch operator; has a great deal of integrity, is very hard working and a team player. Jean knows quality & innovation and comes with my highest recommendation."

Robert Riley

Former CEO, Mandarin Oriental
Former CEO, Emaar Hospitality
CEO, SKB Hotel Group

"JVM was a highly valued member of our start up team which took the Armani Hotels & Resorts brand from infancy to its brand position of where it is today. He joined as our consultant / director of operations, responsible for implementing the Armani licensing brand protocol. To mention a few key responsibilities, he oversaw the brand vision / mission roadmap, the business development module, brand minimum standards, operating philosophy and standard operating procedures. JVM's in-depth understanding of the hospitality industry specifically contributed greatly to financial discipline on the project. Also, his grasp of all branding components demanded by the affluent traveller brought everything to life. He was also responsible for solidifying our talented culinary strategic alliances. His HR benchmarks and platforms are still known today as the Armani Haute Couture hospitality culture. He conducts business with the highest level of integrity."

Peter Van Wyk

Director of Development, Projects and Design, Armani Hotels & Resorts
Senior Director Development, EMAAR Hospitality

"Over the course of many years I have worked diligently with Jean and Luxus Hospitality, positioning the MARC Group of restaurants (three in our portfolio are recognised with 2 Michelin Stars) in strategic brand alliances that he has been responsible for. Armani Hotel & Residences Dubai and Ten Trinity Hotel and Residences London are such examples. The time I first met Jean, I was the Vice President of Food & Beverage at Rosewood Hotels & Resorts and worked with him as he was positioning The Crescent Court Hotel, The Lancaster Spa and The Crescent Private Members Club in Dallas, Texas. He has had- during an amazing career- a clear vision of quality and luxury and has always delivered with a passionate and innovative mandate, achieving the highest possible standards across all platforms with impeccable integrity and results."

Patrick Willis

Restaurateur Michelin-starred, COO, MARC Restaurants

"Jean is the perfect candidate for any luxury project or brand who wants to position it on a global basis. His strength is in bringing single hotels / projects out of anonymity and into distinctiveness. Jean will be able to provide the luxury branding necessary to achieve that, as he brings luxury into a brand. The building itself can be as extravagant as one can imagine, but ultimately the positioning in the luxury travel industry is made successful by the team. He did a fantastic job for us in Singapore under difficult circumstances due to 9/11 etc. and achieved the highest accolades within the company, notably 2nd best employer for the Far East due to his commitment and beliefs in HR platforms. Jean is a brand in himself and this is extremely helpful when it comes to establishing a name---it is his forte and he has proven so during his career. I would absolutely recommend him for any other high profile development."

Simon Cooper

Former President, Marriott International Asia-Pacific
Former CEO, Ritz Carlton Hotels

"I always enjoyed working with Jean; he is a very hardy professional who holds himself to higher standards, capable of putting together very successful teams to set up, open and run 5-star deluxe hotels---and he always delivers. In his 10 years with Sun International, he became very well known for setting the highest standards. As a business man he has a lot of financial discipline, and he knows that unless you are able to aim for and maintain high standards and ensure that the hotel can deliver a solid bottom line performance, it is all a waste of time. He did several projects for us and I believe you could not find a more competent operator. When I may highlight one project, it would be The Palace Hotel which enabled Sun International to expand into the international arena. Also, as we were very close to the South African government and Nelson Mandela, Jean was asked to execute the presidential inauguration in Pretoria and later asked to conceptualize and reposition the famous Blue Train. He and his wife were also heavily involved with their community projects, a legacy which still exists in Cape Town. Jean is extremely focused and has his feet on the ground. He has the ability of surrounding himself with solid professionals. In fact, if I was in the process of setting up a really fantastic 5-star+ company, Jean would be among the first I would approach---he is a solid yet creative executive and multitasker - an unusual combination that sets him apart."

Peter Bacon

Former CEO, Sun International

"In the many years my firm, Wilson and Associates, and I have had the privilege of knowing Jean Mestriner, I have never met his equal in terms of impeccable taste, unparalleled sense of style and attention to detail. My firm has designed and refurbished hundreds of luxury properties throughout the world, for the most exacting and high-profile owners and operators in the industry. I have worked with numerous global hospitality leaders during my career, and I can say without reservation that Jean Mestriner is at the top of his profession in terms of his understanding of architectural interior design and project management. Throughout all of the large-scale projects we have worked on together, including the Palace Hotel Sun City, The Table Bay Hotel Cape Town, the Blue Train of South Africa and the Armani Dubai/Milano, I experienced his relationships with other consultants, knowledge of procurement and precise attention to every detail."

Trisha Wilson

CEO, Global Hospitality Design

"I worked with Jean for five years with Sun International before I transferred to the US to establish the One & Only Group and I am pleased to indicate that we met while he was preopening of the Regent Hotel in Washington DC, many years ago, which was revered for its very high standards and superb training of its hotel employees. This has become a consistent pattern with Jean's enduring career. He has been responsible for numerous openings thereafter including the Crescent Court in Dallas, the Windsor Court in New Orleans, The Palace of the Lost City in Sun City, the iconic Blue Train and the beautiful Table Bay Hotel in Cape Town. All of these hotels received the highest awards. Not to forget, he was selected to oversee the inauguration ceremony for Nelson Mandela's election as President. Pre-opening and positioning Luxury Hotels requires a very organized direction and a relentless pursuit of quality. These attributes Jean demonstrates in abundance, while being mindful and accountable for bottom line performance. It gives me great pleasure to offer these brief observations on behalf of a truly superb hotelier."

Gerard J. Inzerillo

CEO Forbes Travel Guide
Former EVP, One & Only

"We hired Jean to take charge on what was a distressed independent flag hotel property, The Windsor Court; he was given the task to elevate the property to a destination point in New Orleans. I can say he not only achieved this but exceeded the remit set out for him. We were very pleased not only with the financial achievement, but also the recognition the hotel achieved as the premiere global hotel destination."

James McIntyre

SVP, Equitable Investments / Asset Management